- Plot No. 14B, Sec. 110, Dwarka Expressway, Palam Vihar, Gurugram Haryana-122017
Last Updated: 01-Dec-2025
Welcome to Herbs Harmony. By accessing or using our website (herbsharmony.com) or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you may discontinue using our website or services.
You agree to use this website only for lawful purposes and in a manner that does not violate any local, national, or international laws. You must not misuse, disrupt, or interfere with the security or functionality of the website.
We strive to provide accurate product descriptions, specifications, and pricing. However, minor variations in color, texture, aroma, or appearance may occur due to natural product characteristics.
Herbs Harmony reserves the right to update or modify product details without prior notice.
We reserve the right to change product prices or offers at any time.
Payments must be made through approved and secure payment methods provided on our website.
Placing an order does not guarantee acceptance.
Your order is confirmed only after:
Successful payment
Internal verification
Product availability
We may cancel or refuse an order due to stock unavailability, incorrect pricing, payment issues, or any fraudulent activity.
Delivery timelines are approximate and may vary due to logistics, location, or unforeseen circumstances.
We are not responsible for delays caused by third-party courier partners, natural events, or operational challenges.
Customers must provide accurate shipping details to avoid delays or delivery failures.
For food product safety reasons, opened or tampered packages cannot be returned.
Returns or replacements are accepted only if:
Product is damaged during transit
Wrong item is delivered
Packaging is defective
Claims must be raised within 48 hours of delivery with proof (photos/videos).
Refunds are processed after verification and may take 7–10 working days.
We maintain strict hygiene, quality control, and food safety standards across all rice, spices, and pulses.
However, once the product is delivered, storage conditions are the responsibility of the customer. Herbs Harmony is not responsible for spoilage due to improper storage.
All content on this website—including text, images, graphics, logos, product descriptions, and designs—is the property of Herbs Harmony.
You may not:
Copy
Distribute
Modify
Reproduce
Use commercially
any content without written permission.
Herbs Harmony is not liable for:
Misuse of products
Allergic reactions
Mistakes in personal usage or storage
Losses caused by website errors, downtime, or third-party services
To the fullest extent permitted by law, our total liability will not exceed the amount paid for the order in question.
Our website may include links to third-party websites.
We are not responsible for their content, privacy policies, or practices. Use such links at your own risk.
If you create an account on our website, you agree to provide accurate details and keep your login credentials confidential.
We reserve the right to:
Suspend
Terminate
Restrict
accounts that violate our terms or engage in fraudulent activity.
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Haryana.
We may update or modify these terms at any time.
Continued use of the website after updates implies acceptance of the revised terms.
For any queries regarding these Terms & Conditions, please contact:
Email: info@herbsharmony.com
Phone: +91-124-4965-374, +91-9319230062, +91-9643869330
Address: Plot No 14B, New Palam Vihar Marg, Block N, New Palam Vihar Phase 1, Sector 110, Pawala Khasrupur, Haryana 122017
